We provide an extensive portfolio for you to view before hiring us for your project so you can see the quality level of our work and you can decide to work with us. If you have any questions or inquiries, please contact us prior to making the payment for our services. Thank you!
Our refund policy has been devised to define the situations under which we will provide a refund. The procedure for claiming a refund and the responsibility of DevsIT in circumstances of refunding have been crystal clearly described here. By registering for any of our services you are declaring that you accepted and agreed with all the terms and conditions outlined in the refund policy. Please read and make sure you fully understand our refund policy prior to making a payment.
In case you wish to cancel your project placed at DevsIT, you could do so within 12hrs of the orders placed. We start every project within 12-24hrs after placing the order. The cancellation would not be done once the work has already been started.
Due to the nature of its services, DevsIT does not guarantee any refunds upon cancellation. In the case of the monthly payment, it is understood that payment for next month is released only after reviewing the current month’s performance.
In cases where the project has not been started or custom framework is not developed for your website. The Full Refund policy will initiate after receive the upfront payment date and will take 180 days to refund the amount.
If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.
- If the project has been started or uploaded on the server. But you will get unlimited revision until happy according to your initial requirements.
- If you change/add new requirements, then we don’t any refund. You need to pay extra to fulfill your new requirements. We will finish your task in deadline, if we need extra time then we will ask you/reply in your message.
- If the client changes the access of the website without asking/notifying us or give bad feedback.
- If a client tries to make foolish us/create issues about payment, then we can reserve the right to delete your project/tasks.
- If you do not communicate with DevsIT for a period of 90 consecutive days during any part of the design or development process, DevsIT will honor its commitment to finish the project, but there will be no refund of any fees.
- For Covid-19, service can delay 7-120 days base on requirements & challenges. But the refund is not allowed. Because we are working from home remotely and unable to use the office for developers’ safety.
Processing of Refunds
The partial refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon at the beginning of the project ie; refund by check or refund by credit card.
And The full refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon at the beginning of the project ie; refund by check or refund by credit card.
DevsIT may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of DevsIT website after any such amendments automatically implies your acceptance of the same thereof.
Contacting us regarding our refund policy
V1.0 09 September 2017 – an initial document created
v2.0 07 November 2018 – Cancellation
v3.0 05 November 2019 – Rebrand
v4.0 18 March 2019 – Covid-19